Score888 Privacy Policy — How is your information kept secure?

Last updated: January 2025

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What information do we collect and why?

Personal Identity Information

When you create an account at score888, we collect your name, date of birth, email address, and phone number. This information is used to verify your identity and keep your account secure. National ID or passport details may be requested for age verification. This information is essential for ensuring responsible gaming and meeting legal obligations. This information is never sold to third parties.

Financial & Transaction Information

We securely collect the payment information required for deposits and withdrawals. Details of payment methods such as bKash, Nagad, or bank transfers are stored in encrypted form. Transaction history is used solely to verify your account and prevent fraud. This financial information is not shared with any third-party advertisers. Every transaction you make is conducted in compliance with the highest security protocols.

Device & Browsing Information

When you use the score888 platform, your IP address, browser type, and device model are automatically logged. This information is primarily used to improve the platform's technical performance and identify security risks. Cookies are used to remember your preferences and login status, making your user experience smoother. You can manage cookies from your browser settings if you wish. However, disabling certain cookies may cause some platform features to not function properly.

Contact & Support Information

When you contact customer support, your messages, complaints, or requests are recorded. This information is used solely to resolve your issues and improve service quality. You can unsubscribe at any time if you do not wish to receive promotional emails or SMS. Your communication history is automatically deleted after a specified period. We do not send any marketing messages without your consent.

How is information used and stored?

The information collected by score888 is used to manage user accounts, process payments, and ensure platform security. By analyzing your gaming activity data, we can provide better game recommendations and offers. All information is stored in accordance with applicable data protection laws in Bangladesh and international standards. Our servers are protected by industry-standard SSL encryption and firewalls. Even after an account is closed, some information may be retained for a specified period due to legal obligations.

Is information shared with third parties?

Score888 does not sell users' personal information to any advertising agencies or third-party marketers. However, the minimum necessary information may be shared with payment gateways, fraud prevention agencies, and technology partners. We have strict agreements with these partners to ensure they cannot use your information for any other purpose. Providing information in response to lawful requests from law enforcement agencies is our legal obligation. In such situations, we always strive to protect your rights to the fullest extent.

What rights do you have over your information?

Right to Access Information

You may request to view your stored information at any time.

Right to Correct Information

Please contact support to correct any inaccurate or outdated information.

Right to Delete Information

Within legal limits, you may request the deletion of your information.

Frequently Asked Questions about Privacy

No, score888 never stores your password in plain readable form. Your password is transformed using industry-standard hashing algorithms and stored in a way that makes it impossible to recover the original password. This is why our support team can never know or ask for your current password. If you forget your password, use the "Password Reset" option. It is recommended that you change your password regularly for security.

Your information is primarily processed within the legal framework of Bangladesh. In some cases, information may be transferred internationally to work with technology service providers, but always under strict data protection agreements. These transfers are governed through internationally recognized data protection standards such as GDPR-compliant mechanisms. We ensure that wherever your data is processed, your privacy rights remain protected. For more information, please contact our support team.

Yes, if score888 makes any significant changes to its privacy policy, we will notify you via your registered email or through a notification on the platform. The date of the changes and the key points of what changed will be clearly stated on this page. We recommend that you visit this page regularly. Continued use of the platform after any changes will be considered as your agreement to the new policy. If you have any objections to a change, please contact our support team.

Have more questions or ready to get started?

Your information at score888 is protected with the highest level of security. For any questions, visit our FAQ page or open an account now and enjoy safe gaming.

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